Work to Travel collects and uses your personal information to operate as an online job board and deliver the services you have requested. We also use this information to identify your orders, provide you with our emails/newsletter and to personalise your online experience with us.
Job Seeker information is protected by a password and username and may only be changed and updated by that person. We recommend all of our users keep their logins safe and undisclosed.
You may choose for your CV to not be searchable (by potential employers and agencies searching our CV database of CVs). Or if you have a searchable CV you can choose for your personal details not to be released, allowing you to control what contact details are made public.
We recommend that you keep your details up to date, and do so at least once every 2-3 months. We reserve the right to remove any blank CV's and/or CV's which include illegal or offensive material.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
Work to Travel uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Work to Travel only last while you’re browsing our website.
We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address", and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Security Policy
When purchasing from Work to Travel your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre info@worktotravel.com.au.
Pricing and Refund Policy
Work to Travel pricing is carefully monitored by our staff to provide our customers with the latest, competitive prices. All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 31st March 2009.
We do not normally offer a refund under any circumstances. If you have any problems, please contact us to discuss the matter .
Customer Service Policy
Work to Travel regards every person who contacts them, for any reason whatsoever, to be a valued customer. We are committed to providing the best customer service possible and will endeavour to process each enquiry as quickly as possible.
We recognise that our customer's needs are as unique and varied as the individuals themselves. Our customers will be treated with honesty and integrity at all times.
All emails, telephone enquiries or complaints will receive an initial response by the next working day. Answers to any enquiry or complaint will be easy to understand. They will be clear, concise and straight to the point.
If for any reason we are unable to provide the service described we will notify you within 2 business days.
